Terms & Conditions

Last Updated: August 2026

These Terms govern access to and use of the Korvix CS website and services. By using them, you agree to these Terms.

1. About Korvix CS

Korvix CS provides AI, customer-service and contact-center solutions, automation, analytics, software, and related professional services. Specific services may be governed by separate proposals, contracts, or statements of work.

2. Acceptable Use

You must not use services unlawfully, violate privacy or rights, gain unauthorized access, distribute harmful content, interfere with security or operation, or violate applicable law. We may restrict access to protect systems, users, clients, or legal interests.

3. AI Services

AI-generated information may contain errors or incomplete information. Users and clients are responsible for reviewing outputs before important decisions.

4. Client Responsibilities

Clients are responsible for ensuring information was collected and may be processed lawfully, protecting credentials, and controlling authorized access.

5. Intellectual Property

Unless agreed otherwise in writing, the Korvix CS name, branding, website content, designs, software, documentation, and proprietary materials may not be copied, redistributed, sold, or commercially exploited without authorization. Custom-project rights may be separately defined.

6. Third-Party Services

Solutions may integrate with third-party platforms, APIs, hosting, communications, or AI providers whose availability, functionality, or pricing may change independently.

7. Fees and Payments

Prices, schedules, included services, and fees may be specified on our website, quotation, proposal, invoice, or agreement. Work outside scope may require additional fees.

8. Service Availability

We aim to provide reliable services but do not guarantee uninterrupted operation. Maintenance, technical problems, connectivity, providers, or circumstances outside our control may affect availability.

9. Limitation of Liability

To the extent permitted by law, Korvix CS is not responsible for indirect or consequential losses arising from use or inability to use services. Nothing excludes liability that cannot legally be excluded.

10. Suspension and Termination

We may suspend or terminate access for material violations, outstanding payments, security risks, or legal requirements. Provisions intended to survive termination continue where applicable.

11. Privacy

Personal information is handled according to our Privacy Policy and applicable requirements.

12. Changes

We may update these Terms as services, practices, or requirements change. The current version will be published on our website.

13. Governing Law

Unless otherwise agreed or required by law, these Terms are governed by the laws of the Hashemite Kingdom of Jordan.

14. Contact

Questions may be submitted through the official contact information on our website.